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Help centre

Short guides, no fluff.

Everything from connecting Instagram to sending a UPI invoice, written by the people who built it. Cannot find it? Email [email protected] and a human replies in Indian hours.

Getting started
Connect your Instagram accountWhat kind of account you need, what to tick on the Instagram screen, and how to fix missing permissions.3 min read
Automations
Set up a comment-to-DM flowTurn comments on a post or reel into an automatic public reply plus a private DM, with the link or price the commenter asked for.4 min readDM keyword rules and matchingAnswer incoming DMs automatically: matching modes, priorities, and how to avoid two rules firing at once.4 min read
Inbox and sales
Use the shared inbox with your teamOne inbox for every Instagram conversation, with assignments, saved replies, lead details and notes.3 min readSend quotes and invoices with UPI paymentClose the sale inside the DM: build a quote, convert it to an invoice, and let the customer pay by UPI.3 min read
Billing
Plans, UPI Autopay and GST invoicesHow Trentzy subscriptions work: UPI Autopay mandates, tax invoices, upgrades, downgrades and cancelling.4 min read

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Help centre | Trentzy