Trentzy vs Wati
Trentzy vs Wati
Wati: A WhatsApp Business API platform with a team inbox, broadcasts and chatbots, popular with Indian SMBs; Instagram supported on higher plans. Here is how the two compare for selling on Instagram, as of October 2026.
Choose Trentzy if you want
- Instagram comment-to-DM as a first-class feature
- From ₹0, not from ₹5,000 a month
- Quotes, invoices and UPI payments in the chat
Choose Wati if you want
- Mature WhatsApp inbox and automations
- Shopify and CRM integrations
- Scale for support teams
Side by side
What each one does for an Instagram seller.
| Trentzy | Wati | |
|---|---|---|
| Pricing | Free forever; paid from ₹99 or $3 a month, flat, unlimited automated DMs | Plans from about $59 to $69 a month plus conversation fees; rupee pricing shown to Indian visitors. |
| Pricing model | Flat per month | per seat |
| Free plan | ✓ | — |
| Comment-to-DM automation | ✓ | Partial |
| DM keyword replies | ✓ | ✓ |
| Shared team inbox | ✓ | ✓ |
| Lead capture from DMs | ✓ | ✓ |
| Quotes and invoices in the chat | ✓ | — |
| Billed in rupees | ✓ | ✓ |
| UPI Autopay | ✓ | Check their site |
| GST tax invoice | ✓ | ✓ |
| Based in | India | Hong Kong / India |
Facts about Wati are summarised from its public website and independent reviews as of October 2026. Pricing and features change; confirm on their site before deciding. Spotted something outdated? Tell us and we will fix it.
Questions
Is Wati an Instagram tool?
It is a WhatsApp tool first. Instagram is available but not the focus.
Who should pick Wati?
A support team living on WhatsApp with a budget for seats and conversation fees.
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